Tsav cuab ntaus npe nkag thiab tsim tus as khauj pab

Tau txais kev pab nrog cov yuam kev thiab cov lus nug feem ntau.

Cov hauv paus as khauj

Kev paub dhau los ntiag tug

Koj tus as khauj tswv cuab txuas koj mus rau koj cov ntsiab lus ntawm txoj kev npaj, thov, nyiaj pab thiab ntau dua.

Nkag mus los sis tsim ib tus as khauj rau:

  • Taug qab cov ntawv thov them nyiaj
  • Mus saib koj daim npav txheeb xyuas tus kheej digital
  • Nrhiav cov chaw muab kev pab hauv-lub chaw koom tes nrog, cov khw muag tshuaj thiab cov tshuaj muaj kev tuav pov hwm.
  • Siv qhov cuab yeej kev noj qab nyob zoo thiab cov kev pab

Kev ruaj ntseg ntawm tus as khauj

Koj tus kheej ntiag tug yog ib qho tseem ceeb thiab peb ua raws li lub xeev thiab tseem fwv cov cai.

  • Txhua tus tswv cuab account yuav tsum muaj ib qho chaw nyob email tshwj xeeb los tiv thaiv koj tus kheej cov ntaub ntawv kho mob.
  • Cov me nyuam 12 thiab cov txij nkawm yuav tsum muaj lawv tus kheej as khauj online kom pom cov ntsiab lus thov nyiaj rov qab.
  • Feem ntau cov neeg tuav policy muaj kev nkag mus saib tau tag nrho tsev neeg, lawv cov ntawv thov thiab cov menyuam hluas nyob rau 12. Qee tus tswv ntawv txoj cai yuav tsis muaj peev xwm pom tag nrho tsev neeg.

Cov lus yuam kev feem ntau

Cov ntaub ntawv koj tau nkag mus tsis phim peb cov ntaub ntawv"

Sau koj cov ntaub ntawv dua:

  • Nco ntsoov sau koj lub npe thiab tus npawb ID raws nraim li lawv tshwm sim rau koj Daim npav txheeb xyuas tus kheej
  • Yog hais tias koj tseem tsis tau tsim ib tug account, hu xov tooj rau sab nraum qab ntawm koj Daim npav txheeb xyuas tus kheej.
Xav paub ntau ntxiv txog koj daim npav ID tswv cuab

"Email yog tab tom siv. Sau ib tus email sib txawv"

Tus as khauj uas twb muaj lawm twb txuas nrog tus email chaw nyob uas koj tau nkag mus. Vim li cas ruaj ntseg, ob tug as khauj tsis tuaj yeem siv tib email chaw nyob. Siv ib tus email chaw nyob txawv rau koj tus as khauj.

''Tswv cuab twb tsim ib tus as khauj. Thov sim ntaus npe nkag nyob rau hauv"

Koj tsis tas yuav rov sau npe yog tias koj muaj ib txoj phiaj xwm tshiab Blue Cross MN.

Koj daim ntawv sau npe yuav nyob nrog koj yog tias koj hloov txoj phiaj xwm lossis yog tias koj rov qab mus rau ib txoj phiaj xwm Blue Cross tom qab ib sij hawm.

Cov lus nug uas nquag nug

Kuv xav tau cov ntaub ntawv twg los tsim ib tus as khauj?

  • Daim npav ID tus tswv cuab ntawm koj
  • Koj lub npe thiab lub xeem, ntaus rau zoo ib yam kiag li pom nyob hauv koj daim npav kiag
  • Koj lub hnub yug, ntaus ua hli/hnub/xyoo
  • Ib qho chaw nyob email kheej uas tsis tau siv rau lwm tus tswv cuab Blue Cross MN tus as khauj.

Kuv yuav rov tsim kuv tus password li cas?

Yog koj tsis nco qab koj tus phav xab vawj los sis koj tus phav xab vawj siv tsis tau lawm koj tuaj yeem rov teeb tshiab.

Kuv tus as khauj tau raug kaw. Tam sim no yuav ua li cas?

Txoj kev yooj yim tshaj plaws los qhib koj tus account yog reset koj lo lus zais.

Vim li cas kuv thiaj tau raug kaw tawm ntawm kuv tus as khauj?

Koj yuav raug kaw tawm ntawm koj tus as khauj tom qab tsib zaug sim ntaus npe nkag tsis tiav. Koj yuav tau txais ib qho email tom qab lub tsib zaug sim nrog ib qho txuas los pab koj qhib koj tus as khauj. 

  • Yog tias koj tab tom sim ntaus npe nkag nrog ib tus email chaw nyob uas txawv ntawm qhov chaw uas koj siv los tsim koj tus as khauj, koj yuav tsis tau txais cov lus no. Koj yuav tsum siv tus email chaw nyob uas txuas nrog koj tus as khauj.

Kuv yuav hloov qhov chaw nyob email cuam tshuam nrog kuv tus as qhauj li cas?

Log rau koj tus account kom hloov kho koj qhov chaw nyob email.

Kuv tsis nco qab lawm tias qhov chaw nyob email twg tau cuam tshuam nrog kuv tus as khauj. Kuv yuav nrhiav nws tau li cas?

Siv cov cuab yeej hloov password, sau cov ntaub ntawv uas tsim nyog, ces xyuas koj cov email cov as khauj rau cov lus xa tau los ntawm Blue Cross kom paub tseeb tias email chaw nyob twg yog txuas nrog koj tus as khauj.

Koj kuj tuaj yeem hu tau rau kev pab cuam rau cov qhua tus xov tooj nyob sab tom qab ntawm koj daim npav ID tswv cuab.

Yuav ua li cas yog tias kuv tsis tau txais tus lab hav lees paub?

Qhov tseeb txheeb xyuas yuav raug xa mus rau koj email inbox. Nco ntsoov xyuas koj cov ntawv spam los sis lub junk folder.

Yog tias koj tau ua ntau qhov kev thov rau ib tus lab hav txheeb xyuas, nco ntsoov siv tus lab hav tshiab tshaj plaws. Cov code yav dhau los yuav tsis ua hauj lwm.

Yog hais tias qhov chaws tsis tuaj txog, hu rau tus xov tooj nyob sab nraum qab ntawm koj Daim npav txheeb xyuas tus kheej.

Kuv puas yuav tsum tsim ib tus as khauj tshiab yog tias kuv tsiv mus rau ib txoj phiaj xwm Blue Cross MN txawv?

Yog tias koj twb muaj tus as khauj tswv cuab lawm ces koj tsis tas yuav rau npe dua. Koj yuav tsum rau npe nkag los sis rov teeb koj tus phav xab vawj.

Rau npe nkag yuav tsis muaj hauv txhua hnub Sunday txij thaum 4-8 teev sawv ntxov vim rau qhov muaj kev tswj hwm uas npaj tseg.