What Some Medicaid Members Need to Know About Upcoming Changes
Starting this October, federal changes to Medical Assistance (Medicaid) may affect some members who have coverage through Blue Plus, the HMO of Blue Cross and Blue Shield of Minnesota. If you're enrolled in a Blue Advantage or MinnesotaCare plan, it's important to understand what these changes could mean for you.
We're here to explain what's changing and how you can prepare.
Who’s Impacted and What’s Changing?
The new requirements apply to adults (19 to 64) who qualify for Medicaid based mainly on household income, sometimes called the Medicaid expansion population. Depending on their situation, they may:
- Need to renew coverage more frequently.
- Be asked to complete new work and community engagement requirements to keep coverage.
- Experience changes to eligibility requirements.
- Receive less retroactive coverage for care received before Medicaid coverage begins.
- Need to provide additional information to Minnesota Department of Human Services (DHS) to maintain benefits.
Many Medicaid members, including children, most seniors, and people who are pregnant, will be exempt from these changes.
Watch for communications from the Minnesota Department of Human Services (DHS) to understand what requirements may apply to you and your family.
If the changes impact you, there are steps you can take now to prepare. The following tips can help you stay covered and avoid missing important information about your benefits.
Key Details and Steps to Take Ahead of Your Renewal
1. Know Your Renewal Date and Learn What Requirements Apply to You
First, make sure you know when your health plan renewal is due. DHS provides a renewal lookup tool that can help you determine when to expect renewal materials and when action may be required.
Mark your renewal date on your calendar and set a reminder so you don't miss important deadlines.
If you're subject to the new work and community engagement requirements, don't wait until your renewal is due to learn what's required. Taking time to understand the requirements early can help you stay on track and avoid coverage disruptions.
2. Make Sure Your Contact Information Is Up to Date
Keeping your mailing address, phone number, and email address current helps ensure you receive time-sensitive information about your coverage. If DHS can't reach you, you may miss important notices or renewal materials.
If you've recently moved or changed phone numbers, take time to update your information as soon as possible.
3. Watch Your Mail Carefully and Return Your Paperwork on Time
When your renewal period approaches, DHS will send information explaining what you need to do. Remember: "The circle in blue means it's time to renew." Watch your mail for an envelope with a blue dot.
Once you receive your renewal materials, get started right away. You may need time to gather documents or ask questions before the deadline, so don't wait to take action.
Be sure to complete all required forms and provide requested documentation. Missing information or late paperwork can delay processing and may result in temporary loss of coverage.
If you need to submit documents, you may be able to upload completed forms online through the DHS document submission tool.
4. Ask for Help If You Need It
You don't have to navigate the renewal process alone.
Blue Cross members who have questions about their coverage or benefits can contact the customer service number on the back of their member ID card for assistance.
Resources are also available through counties, Tribal offices, navigators, and DHS to help answer questions and assist with completing renewal paperwork.
We're Here to Support You
While federal requirements may be changing, our commitment to our members remains the same. We're here to help you understand your options, find answers to your questions, and stay connected to the care and coverage you need.
