Blue Plus Care Coordinator
You have a care coordinator. They are a nurse, social worker, or other provider who can help you get home care, community services, and local support. They can also explain your benefits, help you join programs, find rides to appointments, and coordinate your care. If you need help or don't know your care coordinator, call the Member Services number on the back of your ID card.
Blue Plus Case Manager
If you have a serious illness, injury, or long-term condition, you may be assigned a case manager. They help you understand your care, find in-network providers, get mental health support, answer questions, and set up follow-up visits. If you need help or don't know your case manager, call the Member Services number on the back of your ID card.
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Choose a clinic from your plan's network to be your primary care clinic. Lawv yuav los paub koj thiab khaws koj txhua cov ntaub ntawv teev txog kev kho mob rau hauv ib qho chaw.
Nurseline
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Call 1-888-275-3974, TTY 711
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If you are taking multiple medications, a specialized pharmacist can meet with you to talk about your medications, find ways to manage any side effects that bother you and look for ways to lower your costs.
Email mtm.pharmacy@bluecrossmn.com or call 866-873-5941, TTY 711, Monday to Friday, 8:30 a.m. to 4:30 p.m. Central Time to schedule an appointment.
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See a provider right on your smartphone, tablet or computer with Doctor On Demand® by Included Health. Board-certified doctors, psychiatrists or therapists can treat many common conditions.
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